Responsable Agence (Sousse)

Adecco is recruiting for a renowned bank Responsable d'agence / Agence Sousse 

Principal Responsibilities

1 Management missions

• Establishes a diagnosis of his branch and provides annual sales action plan to the Head of Branches.
• Negotiates and assigns the business individual objectives to sales team.
• Ensure a weekly coaching to his team and analyzes variances in relation to the achievement of business objectives and implements corrective actions.
• Ensures the organization and consistency of portfolios between him/her and his/her relationship manager.
• Ensures periodic evaluation of his/her team.

• 2 Business missions

  • Ensures the achievement of business objectives of his/her branch.
  • Manages a portfolio of SMEs, professionals, and worth customers (about 100 clients).
  • Enhances and develops equipment to its customers in banking products and services.
  • Makes profitable relationship through the tariff approach and increasing of the share of entrusted flux.
  • Regularly uses the sponsorship method to acquire new customers.
  • Performs regularly visits customers, through exploration to develop commercial property.
  • Ensures the development of dual relationships with professionals and SME’s clients, incorporating professional need and private need.
  • Provides customers with quality service and follows thoroughly answers to their claims.
  • Develops international business transactions and signature commitments.
  • To be involved in the local community and develop relationships with local personalities.
  • Monitor monthly frozen debtor accounts and creditor dormant accounts, and save the actions established in a dedicated file (frozen debtor account must not exceed 15% of active accounts).

  • 3 Risk missions

    • Complies with the rules for granting loans before any transmission of files for the approval of the credit department.
    • Ensures the annual renewal of the operating credit related to professionals and SMEs.
    • Follows branch’s outstanding payment and ensures the recovery of NPLs in the soft phase of collection in a working relationship with the recovery unit.
    • Ensures the strict implementation of internal procedures of the Bank and ensures a periodic inspection of 1st level on the sensitive procedures and accounts.
    • Informs the hierarchy of any anomaly or failure detected during checks.

    • 1 Management missions

      • Establishes a diagnosis of his branch and provides annual sales action plan to the Head of Branches.
      • Negotiates and assigns the business individual objectives to sales team.
      • Ensure a weekly coaching to his team and analyzes variances in relation to the achievement of business objectives and implements corrective actions.
      • Ensures the organization and consistency of portfolios between him/her and his/her relationship manager.
      • Ensures periodic evaluation of his/her team.

      2 Business missions

      • Ensures the achievement of business objectives of his/her branch.
      • Manages a portfolio of SMEs, professionals, and worth customers (about 100 clients).
      • Enhances and develops equipment to its customers in banking products and services.
      • Makes profitable relationship through the tariff approach and increasing of the share of entrusted flux.
      • Regularly uses the sponsorship method to acquire new customers.
      • Performs regularly visits customers, through exploration to develop commercial property.
      • Ensures the development of dual relationships with professionals and SME’s clients, incorporating professional need and private need.
      • Provides customers with quality service and follows thoroughly answers to their claims.
      • Develops international business transactions and signature commitments.
      • To be involved in the local community and develop relationships with local personalities.
      • Monitor monthly frozen debtor accounts and creditor dormant accounts, and save the actions established in a dedicated file (frozen debtor account must not exceed 15% of active accounts).

      3 Risk missions

      • Complies with the rules for granting loans before any transmission of files for the approval of the credit department.
      • Ensures the annual renewal of the operating credit related to professionals and SMEs.
      • Follows branch’s outstanding payment and ensures the recovery of NPLs in the soft phase of collection in a working relationship with the recovery unit.
      • Ensures the strict implementation of internal procedures of the Bank and ensures a periodic inspection of 1st level on the sensitive procedures and accounts.
      • Informs the hierarchy of any anomaly or failure detected during checks.

      4 Administrative missions

      • Ensures daily the reception and sending of branch mail.
      • Ensures obtaining and preservation of all documents related to the opening of customer accounts and sale of products and services.
      • Ensures the validation of the processing creation of bank cards.
      • Ensures validation of term deposit transactions.
      • Ensures updating and ranking of documents related to clients.
      • Ensures the reliability of entered data and its update in the CBS and in the other applications, related to clients.
      • Ensures daily control of the accounting day and its sending to the internal control.
      • Well managing the team.
      • Ensue versatility in team.
      • Ensure excellent atmosphere work.
      • Ensure excellent quality of service provided to customers.

Qualifications

1 Knowledge    

• Perfect knowledge of bank’s products and services
• Perfect mastery of business techniques
• Education / Certifications     
• Bac +3 and more

2 Experience    

• Minimum 5 years of business activity in a Bank

3 Personal attributes    

• Management
• Organization
• Communication
• Business sens and sens of risk
• Specificities to the position
• A valid and solid experience as a bank Branch Manager on the Sahel Region
• Solid portfolio of clients

• respectful & compliant of internal policies & procedures

• Goal oriented & perseverant
• If you are interested please send your application to [email protected]